Returns & Exchanges

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Return

  Contact our customer service team or log in to your account to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Place the unopened tea products in their original packaging, ensuring they are secure for transit.

• 3.
  Label and Ship

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5-10 business days.